BUSINESS ADDRESS

90 W Canal Dr, Kennewick, WA 99336, United States

BUSINESS HOURS

Monday - Friday

7:00 am - 7:00 pm

Address

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Business Hours

M - F: 8am - 5pm

Privacy policy

Effective Date: APRIL 14, 2026

We Respect Your Privacy

At AC Roofing Service LLC, we take your privacy seriously. We are a roofing contractor serving communities across Washington State, including Pasco, Kennewick, Richland, West Richland, and the greater Seattle area. When you visit our website, request a free estimate, or contact our team, you trust us with certain personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect it.

We want you to feel informed and confident every time you interact with us, whether you are a homeowner in Pasco looking for a roof replacement, a property manager in Kennewick requesting a commercial roofing estimate, or a first-time visitor browsing our services from anywhere in Washington State. Please read this policy carefully. If you have questions, you can reach us directly using the contact information at the bottom of this page.

1. Information We Collect

We collect information in two primary ways: information you provide directly, and information collected automatically when you use our website.

Information You Provide: When you fill out a contact form, request a free estimate, send us an email, or call our office, you may provide us with personal details such as:

Your name
Your email address
Your phone number
Your property address or general location (such as Walla Walla, Kent, Quincy, or elsewhere in Washington State)
A description of your roofing project or concern
Any photos or files you choose to attach

We only collect the information that helps us respond to your inquiry and provide you with accurate, relevant roofing services.

Information Collected Automatically: When you visit our website, certain technical data may be collected automatically through standard web technologies. This can include:

Your IP address and general geographic region
The type of browser and device you are using
Pages you visit and how long you spend on them
The website or search engine that referred you to our site
Date and time of your visit

This data helps us understand how people find and use our website so we can continue to improve the experience for homeowners and property owners across Washington State.

2. How We Use Your Information

The information we collect is used to operate our business and serve our clients. Specifically, we use your information to:

Respond to your estimate requests, questions, and messages in a timely manner
Schedule consultations, inspections, and appointments at your property
Communicate updates about your roofing project
Send you follow-up information you have requested
Improve our website content and usability
Understand which of our services are most relevant to clients across Pasco, Kennewick, Walla Walla, Seattle area, and the broader Washington State service territory
Comply with legal obligations and protect our rights as a licensed and insured roofing contractor

We do not sell your personal information to advertisers or third-party marketing companies. Your contact details are used by our team to serve you, not to generate unrelated solicitations.

3. How We Share Your Information

AC Roofing Service LLC does not sell, rent, or trade your personal information. There are limited circumstances under which we may share your data with others:

Service Providers: We may work with trusted vendors who help us operate our website, manage communications, or process scheduling. These vendors are only given access to the information they need to perform their specific function, and they are required to handle your data responsibly.
Legal Requirements: If we are required by law, court order, or government regulation to disclose information, we will comply with those requirements as applicable under Washington State law and the jurisdiction of Benton County.
Business Transfers: In the unlikely event of a business sale, merger, or acquisition, client information held by AC Roofing Service LLC may be transferred to the successor company as part of that transaction.

In all other cases, your information stays with us and is used solely to provide you with roofing services.

4. Cookies and Website Analytics

Our website may use cookies, which are small text files placed on your device when you visit a site. Cookies help us remember your preferences, track website performance, and improve how our pages function.

We may also use standard analytics tools to understand general traffic patterns on our website. These tools collect anonymized data about how visitors interact with our pages. No personally identifying information is sold or shared through these analytics systems.

If you prefer not to accept cookies, most web browsers allow you to disable them through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

5. Data Security

We take reasonable steps to protect the personal information you provide. Our website uses standard security measures to guard against unauthorized access, misuse, or disclosure of your data.

That said, no method of data transmission over the internet is completely secure. While we work diligently to protect your information, we cannot guarantee absolute security against all potential threats. If you have concerns about sharing sensitive information online, you are always welcome to contact us directly by phone.

6. Your Rights and Choices

You have the right to know what personal information we hold about you and to request that we correct or delete that information. If you submitted a contact form or estimate request and would like us to update or remove your data from our records, simply reach out and we will assist you promptly.

Washington State residents may have additional rights under applicable state privacy laws. If you have questions about your rights, please contact us using the information provided at the end of this policy.

7. Third-Party Links

Our website may contain links to third-party websites, such as review platforms, supplier pages, or industry resources. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party site you visit.

8. Children's Privacy

Our website and services are intended for adults making decisions about residential and commercial properties. We do not knowingly collect personal information from anyone under the age of 13. If you believe a minor has submitted personal information through our website, please contact us and we will promptly remove it from our records.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after changes are posted constitutes your acceptance of those changes.

10. Contact Us

Dream Home Renovations may update this Privacy Policy periodically to reflect changes in practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of our website or services after changes

If you have questions about this Privacy Policy, how we handle your information, or how to submit a request regarding your personal data, please reach out:

AC Roofing Service LLC

90 W Canal Drive Kennewick, WA 99336

Phone: (509) 851-1916 or 509-585-6111

Email: [email protected]

Hours: Monday through Friday, 7:00 AM to 7:00 PM

Serving residential and commercial properties throughout Pasco, Kennewick, Richland, West Richland, Walla Walla, Kent, Quincy, the Seattle area, and all of Washington State.

Licensed - Bonded - Insured

We are happy to walk you through anything in this policy and address any concerns you may have. your acceptance of the updated policy.